Omnichannel Inventory Optimization

Intelligent inventory management with 7.8x inventory turns and 67% same-day fulfillment.

Business Challenge

A major retailer with 800 stores and e-commerce operations loses $280M annually from stockouts, excess inventory, and inefficient fulfillment, with 23% of online orders requiring multiple shipments.

Agent Collaboration Architecture

Implementation Results

Inventory Performance

• Stockout rates reduced from 12% to 2.8%
• Inventory turns increased from 4.2 to 7.8
• Excess inventory reduced by 43%

Customer Experience

• Same-day fulfillment increased to 67%
• Split shipments reduced from 23% to 4%
• Order accuracy improved to 99.7%

Financial Impact

• $156M reduction in inventory carrying costs
• $89M increase in sales from availability
• $34M savings in fulfillment costs

Key Features

Unified Inventory Pool

• Real-time Visibility: Live inventory across all channels
• Smart Allocation: AI-driven inventory positioning
• Safety Stock Optimization: Dynamic safety stock calculation
• Seasonal Planning: Automated seasonal inventory planning

Order Fulfillment Optimization

• Intelligent Routing: Best fulfillment location selection
• Ship from Store: Store inventory for online orders
• Buy Online Pick Up: Seamless BOPIS experience
• Local Delivery: Same-day and next-day delivery options

Getting Started

Ready to optimize your omnichannel inventory?